British Airways customer services – 0843 487 1830

British Airways customer servicesBritish Airways, the flag carrier airline of U. K., has a dedicated team for customer service. The customer support team handles a whole host of functions, including information on flights, making and managing bookings, baggage claims, and more. They do much of this through the British Airways customer services number.

Customer Support Through Telephone

The British Airways webpage lists out the British Airways customer service contact number for different cities and countries. 

Customers may call the British Airways customer support team for immediate replies to queries, or help with booking a hotel, car hire, and transfers. 

The British Airways customer service offers information on flight arrivals and departure times, seat availability and costs, and delays. They also help customers make new bookings, make changes to existing bookings, claim refund for cancellations, and add special requests such as wheelchairs and meals to existing bookings. They also help in tracing delayed baggage, and make baggage claims in case of lost baggage. Another reason to call British Airways customer support is to make or cancel hotel bookings, and car hires.

Customer Support Through Website

It is possible to contact British Airways customer support team through their website. The British Airways website has a comprehensive list of FAQs that guides visitors on what to do or offers the required information for each of the topics. 

British Airways customer service offers information and help for almost all issues through the website, in a FAQ format. Some major issues and topics covered through the website help include basic information related to their flights, flight reservations, check-in baggage allowance and restrictions, help with special situations such as travelling with pets, special assistance for people with disability, assistance for minors travelling without guardians, help with lost, delayed or damaged baggage, assistance in applying for refunds, and more.

If the specific question is not answered in the FAQ, it is possible to email the British Airport customer support from the website itself, through a web form. 

Baggage claim is processed separately from the other customer service functions mentioned above. It is possible to get more information and start the process of making claims from another webpage, different from the webpage handling general British airways customer service requests. 

Standard response times for customer service requests made through the website is four days. Executive Club or On Business account users can log in to their respective accounts and enjoy a faster and custom service. 


Apart from telephone and website, it is also possible to write to the British Airways
Customer Support team. The address for customer relations and baggage claims is British Airways Customer Relations (S506), PO Box 5619, Sudbury, Suffolk CO10 2PG.