British Airways – 0843 487 1830
British Airways offers a full range of internal and international flights, which serve the UK, Europe, Australasia, South Asia, the Far East, the Middle East, North and South America, the Caribbean and Africa, suitable for business and holiday travellers. Frequent business or personal flyers can join the Executive Club and collects Avios towards flight, ticket upgrades and travel rewards. Accounts for a household can be linked together; so all members of the family can benefit.
The airline’s On Business programme is a unique loyalty programme which assists companies maximize their travel budgets. British Airways also offers City Breaks and beach holidays. The cost covers the plane trip and several nights in a hotel in various international destinations.
Within British Airways, various departments exist to assist travellers with a full range of issues that can be resolved through telephone contact with an employee of the airline.
The reservation department handles new bookings, questions relating to availability of flights and prices, changes to or cancellation of existing reservations, upgrades and enquiries, open returns, bookings and changes and refunds for hotel reservations and car hire for personal, business and Executive Club travel. This department also responds to enquiries relating to the SkyFlyer Solo programme for children flying alone. And call this department, if the name on your ticket is misspelt or is different to the name on your passport for international travel.
The airline’s customer relations department responds to any problems, which arise during or after a customer’s flight, including issues relating to damaged, delayed or lost baggage and hand baggage left on planes. The department also deals with complaints from dissatisfied customers, and responds to requests, relating to wheelchair assistance for passengers.
British Airways can be contacted by telephone anytime that you have a question.